FAQ
We accept payments by credit card (Visa, Mastercard, American Express), ApplePay, GooglePay and we will soon be able to offer you payment in installments.
We deliver directly to your home via Colissimo (La Poste). Delivery to a collection point will be available very soon.
Orders placed on a business day are generally prepared within 3 hours and then shipped immediately or at the latest the next business day.
Yes, a tracking number is automatically emailed to you as soon as your order is shipped.
You have 14 days from receipt of your order to notify us of your wish to return or exchange an item, provided that it is unworn, unwashed and in its original condition.
Once your request has been made, you have a further 14 days to return the item to us, the return costs being your responsibility.
By phone at: +33 9 64 42 08 44
By email to: contact@shopbarnabe.com